Where hosting or ongoing services are included, fees and terms will be outlined in the Proposal.
Monthly recurring fees commence on the date the website is launched (the "Billing Start Date") and will recur on the same calendar date each month thereafter.
If the launch date falls on a day that does not exist in a given month (e.g. the 31st), the billing date for that month will fall on the last day of that month.
Monthly fees are billed in advance at the start of each billing cycle.
Either party may terminate ongoing services by providing a minimum of 2 months' written notice. Notice must be submitted in writing via email to the Agency's registered contact address.
The termination date will be the end of the billing cycle following the expiry of the 2-month notice period. The Client remains liable for all monthly fees due during the notice period.
Upon termination, the Agency will provide reasonable assistance to migrate the website or deliverables to a new provider; migration fees may apply.
Where PPC or ad management services are provided, ad spend is paid directly to the relevant platform (e.g. Google, Meta) by the Client. The Agency applies no markup on ad spend.